Chat Support Account : Tenured/Newbies : February Class : Taguig
Crescendo Staffing and Business Consulting Inc.
Benefits
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Teody Lomugdang
HR ManagerCrescendo Staffing and Business Consulting Inc.
Working Location
The Curve. 1630 3rd Ave, Taguig, Metro Manila, Philippines
Posted on 03 Feb 2026
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Crescendo Staffing and Business Consulting Inc.
Unfinanced / Angel
101-500 Employees
Recruitment Firm
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