Chat Support
Work-1 Manpower Recruitment Services
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Sick Leave
Description
- Provide timely and effective assistance to customers through live chat.
- Resolve customer inquiries and issues with a focus on customer satisfaction.
- Monitor and document interactions for quality assurance and training purposes.
- Collaborate with team members to enhance service delivery and improve processes.
- Follow up with customers to ensure their issues were resolved satisfactorily.
Requirements
- Job Title: Chat Support Specialist
- Job Function: Customer Service and Support
- Responsibilities and Duties: Ability to manage multiple chats while providing exceptional service.
- Qualities and Traits: Strong communication skills and a friendly demeanor.
- Responsibilities and Duties: Proficiency in using chat support tools and software.
- Qualities and Traits: Excellent problem-solving skills and attention to detail.
- Qualities and Traits: Ability to work effectively in a fast-paced environment.
Alyssa Esguerra
HR ManagerWork-1 Manpower Recruitment Services
More than ten replies today
Working Location
Eton Centris, Three Cyberpod Centris, Abenida Epifanio de los Santos, Diliman, Quezon City, Kalakhang Maynila, Philippines
Posted on 23 Sep 2026
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Work-1 Manpower Recruitment Services
Pre-Series A
<50 Employees
Human Resources & Recruitment
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