Banking and Financial Customer Service Agent
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries regarding banking and financial services.
- Assist clients with account management and transaction processing.
- Provide expert guidance on banking products and services.
- Manage customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level: 6 months in BPO, preferably in a financial setting.
- Skills and Competencies:Excellent communication skills in English.
- Skills and Competencies:Proficient in call center operations and customer service principles.
- Qualities and Traits:Strong problem-solving abilities and a customer-focused attitude.
Monica Dela Cruz
Talent Acquisition ApprenticeMetacom Careers
Reply today 0 times
Working Location
G/F Teleperformance Building. Le Grande. West Campus 5 Mckinley West Fort Bonifacio., corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 03 Aug 2026
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