• Provide exceptional customer service to clients via phone, email, and chat.
• Manage a high volume of inbound and outbound calls efficiently.
• Document customer interactions and maintain accurate records.
• Resolve customer inquiries and issues promptly and professionally.
• Participate in team meetings and training sessions to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and a positive attitude
• Responsibilities and Duties: Ability to multi-task and handle stressful situations
• Working Conditions: Standard office environment with flexible shifts available