Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer satisfaction and service processes.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Fresh graduate or up to 2 years of experience preferred.
• Skills and Competencies: Proficient in English language; strong customer service skills.
• Qualities and Traits: Team player with excellent interpersonal skills; able to handle high-stress situations.
• Responsibilities and Duties: Ability to multitask and prioritize effectively in a fast-paced environment.