Call Center Representative
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service through effective communication.
- Handle incoming calls and address customer inquiries and issues.
- Document customer interactions accurately in the system.
- Collaborate with team members to enhance service delivery.
- Assist in resolving customer complaints in a timely manner.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: Junior: 0–2 years
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Strong customer service abilities
- Qualities and Traits: Excellent people and interpersonal skills
- Qualities and Traits: Ability to work effectively in a team environment
John Adrian De Vera
Recruitment AssociateMetacom Careers
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Posted on 21 Jul 2026
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