Description

• Handle incoming customer inquiries and provide support via phone, email, or chat.
• Resolve customer complaints and escalate issues as needed.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (Fresh graduates are welcome to apply).
• Skills and Competencies: Excellent communication skills, both verbal and written.
• Qualities and Traits: Strong problem-solving skills and a customer-centric mindset.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.