Call Center Representative - Mass Hiring
Staffing co.
Job Description
Benefits
Allowances
Medical Reimbursement
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Answer incoming calls and assist customers with inquiries.
- Provide accurate information about products/services.
- Resolve customer complaints and issues efficiently.
- Maintain customer records and document interactions.
- Collaborate with team members to enhance service quality.
- Meet performance targets and quality standards.
Requirements
- Educational Qualifications: Minimum High/Senior High School degree required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Proficient in customer service, problem-solving abilities, strong work ethic, and team player mindset.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information about products and services.
- Working Conditions: Fast-paced call center environment, potential for flexible hours and shifts.
- Qualities and Traits: Excellent communication skills, patient demeanor, and a positive attitude.
Jayvee Mercado
HR ManagerStaffing co.
More than ten replies today
Working Location
9th floor, MJ Plaza, 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
Posted on 07 January 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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