Call Center Representative - Hotel Reservation Account

₱25-30K[Monthly]
On-site - MakatiFull-timeNo Exp RequiredHigh/Senior High School
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Job Description

Customer ServiceEnglish LanguageSales PipelineSales Pitching and Closure

Description

  • Handle customer inquiries.
  • Provide accurate information and solutions to customer issues.
  • Maintain a high level of professionalism and empathy.
  • Document interactions and update customer records.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to team goals.

Requirement

  • Job Title: Call Center Representative
  • Educational Qualifications: At least a High/Senior High School degree.
  • Experience Level: No experience required; training provided.
  • Skills and Competencies: Strong customer service skills, proficiency in English, and familiarity with the sales pipeline.
  • Responsibilities and Duties: Assist customers, manage inquiries, and process sales.
  • Working Conditions: Fast-paced team environment; may require shift work.
  • Qualities and Traits: Excellent communication, patience, and adaptability.

Christine Marie Tuazon

RecruiterAlorica

Active this week

Working Location

5th Floor, Southgate Mall. 2258 Chino Roces Ave, Makati, Metro Manila, Philippines

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Gym Membership, Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Vacation Leave

Read More

Posted on 27 November 2024

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Alorica

Series C

>1000 Employees

BPO & Call Center

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