Description

• Handle customer inquiries and provide accurate information about products and services.
• Maintain a positive and professional attitude towards customers at all times.
• Assist in resolving customer complaints and issues in a timely manner.
• Document interactions and gather customer feedback for continuous improvement.
• Collaborate with team members to achieve departmental goals.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
• Skills and Competencies: Proficient in English language with strong communication skills.
• Skills and Competencies: Excellent customer service skills to ensure client satisfaction.
• Qualities and Traits: Strong team player with the ability to work collaboratively.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.