Call Center Representative

Experienced Call Center Agent responsible for making outbound calls to customers and potential clients. Handles follow-ups, customer assistance, promotions, and other assigned calling activities professionally and efficiently.

Key Responsibilities:

• Make outbound calls to customers and potential clients.
• Conduct follow-ups and customer surveys.
• Provide information about products and services.
• Record customer responses and information.
• Address customer questions and concerns.
• Meet daily productivity and performance goals.

Required Qualifications & Skills:

• At least 1 year of call center experience.
• Good communication and interpersonal skills.
• Confident and professional phone manner.
• Strong listening and organizational skills.
• Ability to meet daily targets.