Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information and support for products and services.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions and update relevant databases.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Customer-focused with a positive attitude.
• Working Conditions: Ability to work shifts, including evenings and weekends.