Trinity Workforce Solutions, Inc. is seeking a dedicated Call Center Representative to join our dynamic team! The ideal candidate will excel in communication and customer service.

• Manage incoming calls and respond to customer inquiries.
• Provide accurate information about company services.
• Assist in resolving issues and ensuring customer satisfaction.
• Document interactions and feedback for process improvements.
• Collaborate with team members to enhance service delivery.
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Benefits

1. Competitive Salary
2. HMO
3. Allowances
4. Insurance
5. Performance Bonus
6. Good working environment

• Educational Qualifications: Must possess at least a High School/Senior High School diploma.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Excellent communication skills, active listening, problem-solving abilities, and basic computer knowledge.
• Responsibilities and Duties: Handle customer inquiries, provide information, resolve complaints, and document calls.
• Working Conditions: Fast-paced office environment, may require shift work.
• Qualities and Traits: Friendly demeanor, patience, strong work ethic, and adaptability.

Other Job Requirements.

• Amenable working in graveyard shift or shifting schedule
• Amenable working onsite/work-from-office set-up
• Good English Communication Skills
• Willing to process pre-employment requirements