Job Description
Customer Service
English Language
Problem Solving
Team Player
Call Centre
Strong Work Ethic
Description :
- As a Call Center Representative at our staffing co. specializing in BPO & Call Center solutions, you'll be the primary point of contact for customer inquiries and support.
- Handle high volume of inbound calls with efficiency and courtesy.
- Resolve customer complaints and issues promptly.
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients as needed.
- Log call details and follow up on resolutions.
- Maintain customer satisfaction and contribute to the company's success in the industry.
Requirements :
- Minimum of a Bachelor's degree from an accredited institution.
Experience Level:
- No previous experience required.
Skills and Competencies:
- Excellent customer service skills.
- Strong command of the English language.
- Proven problem-solving abilities.
- Ability to work effectively as a team member.
- Familiarity with call center systems and practices.
- Demonstrated strong work ethic.
Responsibilities and Duties:- Answering calls
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Benefits
Accidental Death & Dismemberment Insurance
HMO
Maternity & Paternity Leave
Sick Leave
Vacation Leave
13th Month Pay
Pag-Ibig Fund
Philhealth
SSS/GSIS
Working Location
1, Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines