Call Center Agent
Metacom Careers
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Annual Company Trip, Parking Space
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Handle incoming customer calls and respond to inquiries with professionalism.
- Provide accurate information and resolve customer issues efficiently.
- Document all interactions in the company database.
- Collaborate with team members to improve customer service processes.
- Meet and exceed performance goals and metrics.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service.
- Skills and Competencies: Excellent English communication skills.
- Skills and Competencies: Strong customer service orientation.
- Qualities and Traits: Ability to handle stressful situations calmly and efficiently.
- Working Conditions: Ability to work in a fast-paced call center environment.
John Adrian De Vera
Recruitment AssociateMetacom Careers
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Posted on 16 Sep 2026
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