Description

• Handle inbound and outbound customer calls efficiently and professionally.
• Provide accurate information regarding products and services to customers.
• Resolve customer inquiries and issues in a timely manner.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency, excellent customer service skills, technical skills relevant to call center operations
• Qualities and Traits: Strong work ethic, excellent interpersonal skills, ability to work in a fast-paced environment