Customer Service Representative | SM Clark | ONSITE JOB
TalentLink Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Occupational Accident Insurance, HMO
Professional Development
Employee Assistance Program, Job Training, Mentorship Program, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave
Responsibilities :
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Work Onsite with a professional & supportive team
- Competitive Salary Packages + Incentives!
- NO BPO experience needed – We’ll train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
Prince Villacora
HR ManagerTalentLink Outsourcing
Reply today 0 times
Working Location
Tech Hub 6, 5F, SM Clark, Angeles City, Tech Hub 6. SM Clark, Clark Freeport, Mabalacat City, Pampanga, Philippines
Posted on 04 Feb 2026
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