Call Center Agent
Global Strategic
We're Hiring: Call Center Agent (Back Office Associate)! Work-On-Site Job!
Description
- Handle customer inquiries and provide accurate information regarding products and services.
- Manage and resolve customer complaints in a professional manner.
- Maintain customer records by updating account information in the database.
- Follow communication procedures, guidelines, and policies.
- Provide feedback on the efficiency of the customer service process.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field (preferred)
- Experience Level: 0–2 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Empathetic and patient demeanor
- Skills and Competencies: Ability to work in a fast-paced environment
- Responsibilities and Duties: Strong attention to detail
Pamela Henessy Palma
RecruiterGlobal Strategic
Reply today 2 times
Working Location
Vic Arcade Building, Ground Floor, Osmeña Avenue, Barangay 1, Victorias City, Negros Occidental., Global Strategic Business Process Solutions. Ground Floor, Vic Arcade Building, Osmeña Ave, Victorias, 6119 Negros Occidental, Philippines
Posted on 27 Jan 2026
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