call center agent
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Handle inbound and outbound calls professionally and efficiently.
- Assist customers with inquiries, complaints, and support requests.
- Provide accurate product information and troubleshooting assistance.
- Document customer interactions and update records in the database.
- Work collaboratively with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Excellent interpersonal skills.
- Skills and Competencies: Proficient in English language.
- Skills and Competencies: Strong customer service orientation.
- Qualities and Traits: Positive attitude and strong work ethic.
John Adrian De Vera
Recruitment AssociateMetacom Careers
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Working Location
G/F Entrata Building. Civic Drive cor Corporate Avenue. Filinvest Ave. Alabang, Alabang, Metro Manila, Philippines
Posted on 19 Jun 2026
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