Description

• Handle inbound and outbound calls with customers efficiently and professionally.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Document call interactions accurately in the customer relationship management system.
• Collaborate with team members to ensure a seamless customer experience.
• Contribute to team goals by achieving individual performance targets.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
• Experience Level: Fresh Graduate or Student
• Skills and Competencies: Strong proficiency in English language
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Effective team player with strong interpersonal skills
• Skills and Competencies: Organizational and technical skills