Description

• Handle inbound and outbound calls for insurance and retail accounts.
• Provide excellent customer service and support to clients over the phone.
• Accurately document customer interactions and maintain records.
• Address customer inquiries and resolve issues effectively.
• Work collaboratively with team members to achieve performance goals.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1–3 years in a call center environment.
• Skills and Competencies: Strong customer service and interpersonal skills.
• Skills and Competencies: Proficiency in English language.
• Skills and Competencies: Ability to manage multiple tasks in a fast-paced environment.
• Qualities and Traits: Strong organizational skills and attention to detail.