Customer Service Representative - Non-Voice Account

MD-TORCH Solutions

₱19K[Monthly]
On-site - Bacolod<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Professional Development

  • Work-Life Balance

    Flexible Hours

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Description

  • Provide exceptional customer service support via email and chat channels.
  • Manage and resolve customer inquiries and complaints efficiently.
  • Collaborate with team members to enhance overall service quality.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in the development and implementation of process improvements.


Requirements

  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 0–2 years of experience in a customer service role.
  • Skills and Competencies: Strong communication skills in English, problem-solving abilities, and technical proficiency.
  • Qualities and Traits: Team player with interpersonal and organizational skills.
  • Responsibilities and Duties: Ability to work under pressure and maintain a strong work ethic.

QUALIFICATIONS:

• HS / SHS Graduate

• At least 6 months BPO experience

• Good written English communication skills

• Willing to work onsite


LIMITED SLOTS ONLY — APPLY NOW!

Back Office SupportTeam PlayerProblem SolvingTechnical SkillsCustomer ServiceEnglish LanguageInterpersonal SkillsOrganizational SkillsPeople SkillsStrong Work Ethic
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Mac Arce

HR OfficerMD-TORCH Solutions

Reply today 3 times

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Working Location

SANPARQ. MXV6+M32, Lacson St, Bacolod, 6100 Negros Occidental, Philippines

Posted on 18 Feb 2026

MD-TORCH Solutions

No financing required

<50 Employees

Human Resources & Recruitment

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TORCH Solutions

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