Review existing workflows in office departments and project sites. Identify process delays, repeated issues, unclear procedures, and gaps in documentation. Prepare and update SOPs, forms, checklists, monitoring sheets, and process flow guides. Coordinate with department heads, site engineers, supervisors, and staff regarding process improvements. Recommend practical improvements to make work faster, clearer, and more organized. Assist in training or guiding employees on new procedures, forms, and systems. Assist in maintaining proper records, documentation, and control of company procedures. Perform other related tasks assigned by the immediate superior or management.

Requirements

• Bachelor’s degree in Industrial Engineering, Business Administration, Construction Management, Civil Engineering, or any related course.
• At least 3 to 5 years of experience in operations support, process improvement, project coordination, documentation, or management support.
• Experience in the construction industry is preferred.
• Experience in preparing SOPs, forms, reports, and monitoring tools is an advantage.
• Good analytical and problem-solving skills.
• Good coordination and communication skills.
• Able to prepare simple SOPs, forms, checklists, and reports.
• Proficient in Microsoft Excel, Google Sheets, Google Drive, and basic office tools.
• Organized and detail-oriented.
• Able to follow up and monitor pending actions.
• Able to work with both office and site personnel.
• Practical, proactive, and results-oriented.