Business Center Officer
Job Description
Description
- Assist customers with inquiries and technical issues related to internet services.
- Resolve complaints and provide accurate information regarding products.
- Maintain records of customer interactions and transactions.
- Collaborate with technical teams to address service outages.
- Promote company services and upsell where appropriate.
Requirement
- Educational Qualifications: A minimum of a Bachelor's degree in any field.
- Experience Level: Fresh graduates or students with relevant internships are welcome.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain records.
- Working Conditions: Office environment with standard working hours, potential for remote work.
- Qualities and Traits: Empathetic, patient, and adaptable with a strong work ethic.
Jun Regis
HR OfficerJ Fiber Internet Services Corporation
Working Location
2nd Flr, Jfiber Internet Service Corp, 8WMR+3X7 rcbc Bank, A. C. Cortes Ave, Mandaue City, 6014 Cebu, Philippines
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Posted on 22 October 2024
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