Responsibilities

• Direct Reporting: Direct reporting to the Regional Head for issues and concerns.
• Sales Performance: Drive sales by maximizing customer service levels, operating procedures, and maintaining an excellent store image.
• Product Knowledge: Maintain expertise in all category appliances and furniture lineups.
• Asset Management: Manage and secure all company assets to operate the store efficiently and maximize profitability.
• Inventory Management: Ensure proper inventory levels to maintain merchandise availability.
• Vendor Relations: Maintain working relationships with corporate buying departments and vendors.
• Team Management: Lead and develop a team of employees to achieve company objectives.
• Operational Efficiency: Maintain store operations by enforcing operational and personnel policies and procedures.
• Customer Service: Resolve customer complaints and queries positively and professionally.
• Financial Tasks: Assist with register bookkeeping and regular inventory counts.
• Daily Operations: Oversee and manage the daily operations of the retail store to ensure smooth functioning.
• Inventory Management: Manage inventory levels, conduct regular stock checks, and ensure proper rotation.
• Visual Merchandising: Supervise store displays and layout, and ensure attractive displays to drive more sales.
• Customer Service: Ensure exceptional customer service standards are maintained at all times.
• Sales Targets: Set and monitor sales targets, analyze sales data, and strategize to achieve sales targets/quotas.
• Budget Management: Control store expenses, manage the budget effectively, and optimize costs.