Ap Creatives Branch Supervisor

₱20-35K[Monthly]

On-site - MakatiFull-time3-5 Yrs ExpDiploma

Sales ManagementWritten and Verbal Communication SkillsAnalytical SkillsMarketingServices

Lead and Manage the Branch Team: Directly supervise and motivate all staff members at the branch, including bar staff, servers, security, and cleaning personnel.
Ensure Smooth Operations: Oversee all aspects of branch operations, including opening and closing procedures, inventory management, scheduling, and ensuring compliance with company policies and legal regulations.
Maintain High Service Standards: Set and uphold high standards of customer service, ensuring a positive and engaging experience for all guests.
Create a Vibrant Atmosphere: Foster a lively and welcoming environment, promoting the bar's unique ambiance and encouraging guest interaction.
Manage Financial Aspects: Monitor and manage branch revenue and expenses, ensuring efficient operations and profitability.
Address and Resolve Issues: Respond promptly and professionally to guest concerns, complaints, or emergencies, ensuring their satisfaction and safety.
Train and Develop Staff: Provide ongoing training and development opportunities for team members, fostering their skills and knowledge to enhance their performance.
Promote Teamwork and Collaboration: Encourage a positive and collaborative work environment, fostering teamwork and communication among all staff members.

Proven experience in a supervisory or managerial role within the hospitality industry, ideally in a bar or restaurant setting.
Strong understanding of bar operations, including service standards, inventory management, cash handling, and legal compliance.
Excellent communication, interpersonal, and leadership skills to motivate and inspire a team.
Passion for customer service and creating a positive and memorable experience for guests.
Ability to work independently and make sound decisions under pressure.
Strong organizational and time management skills to manage multiple tasks and priorities effectively.
Commitment to maintaining a safe and secure environment for both staff and guests.

Ismael Monahan

Ap CreativesHR Officer

Active today

1st, Poblacion. Poblacion, Makati, Metro Manila, Philippines

Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Unpaid Extended Leave, Vacation Leave

Posted on 23 October 2024