Key Responsibilities:

- Drive sales performance and ensure achievement of branch sales targets

- Implement marketing initiatives to increase brandawareness and local visibility

- Coordinate with marketing teams on promotional campaignsand programs

- Build and maintain strong customer relationships throughengagement and retentionstrategies

- Ensure compliance with accounting and cashiering procedures, including accurate sales reporting and daily deposits

- Monitor and manage inventory, including stockreplenishment and proper documentation

- Prepare and submit required sales and operational reportson time

- Oversee daily branch operations, ensuring adherence to company standards in service, cleanliness, safety, and security

- Ensure all equipment and machines are operational;coordinate repairs and maintenance as needed

- Maintain adequate stock levels for both retail and clinicuse

- Supervise and support branch personnel to ensure efficientstaffing and performance

- Monitor administrative requirements, including permits, payroll documents, and internal reports

- Coordinate with HR, IT, Logistics, and other departments for operational needs

- Represent the company in official functions and perform other duties as assigned

Job Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or any related field

• At least 2–3 years of experience in retail, wellness, spa, or clinic operations (supervisory/managerial experience is an advantage)

• Proven track record in sales achievement and customer service excellence

• Strong background in sales, marketing, and customer engagement strategies

• Knowledge of basic accounting, cash handling, and inventory management

• Excellent leadership and team management skills

• Strong communication and interpersonal skills

• Highly organized with attention to detail and problem-solving abilities

• Ability to multitask and work in a fast-paced environment

• Proficient in MS Office and/or sales and inventory systems

• Willing to work on weekends, holidays, and extended hours if needed

• Experience in the wellness, skincare, or aesthetic industry is an advantage