Collection Associate
Asia Peopleworks Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Occupational Accident Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
• Customer Service and Collections Handling
• Inbound and Outbound Call Management
• Customer Inquiry Resolution and Complaint Handling
• Account Information Accuracy and Timely Processing
• Effective Communication (Calls, Email, Helpdesk)
• Internal Coordination and Team Collaboration
• CRM Monitoring and Escalation Management
• Call Documentation and Records Management
• Data Encoding and Records Updating (CIS Handling)
• Debit/Credit Memo Preparation
• Payment Arrangement Recommendation and Account Endorsement
• Delinquent Account Handling and Fraud Escalation
• Risk Identification and Reporting
• Collection Target Achievement and Service Compliance
Pearl Galit
Recruitment Associate 1Asia Peopleworks Inc.
Reply today 0 times
Working Location
GT Tower International. 6813 Ayala Avenue, corner H.V. Dela Costa, Makati City, 1227 Metro Manila, Philippines
Posted on 10 Jul 2026
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