Collection Associate
Asia Peopleworks Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Occupational Accident Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
• Customer Service and Collections Handling
• Inbound and Outbound Call Management
• Customer Inquiry Resolution and Complaint Handling
• Account Information Accuracy and Timely Processing
• Effective Communication (Calls, Email, Helpdesk)
• Internal Coordination and Team Collaboration
• CRM Monitoring and Escalation Management
• Call Documentation and Records Management
• Data Encoding and Records Updating (CIS Handling)
• Debit/Credit Memo Preparation
• Payment Arrangement Recommendation and Account Endorsement
• Delinquent Account Handling and Fraud Escalation
• Risk Identification and Reporting
• Collection Target Achievement and Service Compliance
Pearl Galit
Recruitment Associate 1Asia Peopleworks Inc.
More than ten replies today
Working Location
GT Tower International. 6813 Ayala Avenue, corner H.V. Dela Costa, Makati City, 1227 Metro Manila, Philippines
Posted on 10 Jul 2026
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