Job Qualifications:

• Graduate of any finance or business-related courses

• With at least 1 year experience in billing is preferred but fresh graduates are welcome to apply

• Excellent writing and verbal communication

• Collaborative, team player and good organizational skills

• Good attention to detail

• Proficient in using MS Office Applications

• Background in customer service or collection is an advantage but no required

Job Description:

• Encode meter readings and process payments for water and electricity within the system.

• Ensure the accuracy, completeness, and timeliness of billings and notices for utilities and association dues.

• Issue official receipts for all payments received.

• Generate detailed reports on collection efficiency and outstanding balances for utilities and association dues.

• Provide disconnection lists to the designated third-party contractor and the project engineer.

• Establish and maintain effective coordination with internal and external stakeholders.

• Prepare and distribute accurate monthly association dues statements to all property owners.

• Update and maintain unit owner records within the billing system to ensure accurate billing details.

• Answer all client queries regarding their dues in all possible communication channels.

• Provide regular updates on collection status to the property manager.

• Perform other duties as assigned by the Supervisor or Manager.