• Prepare and serve a variety of coffee beverages while maintaining the highest quality standards.
• Engage with customers to provide exceptional service and promote menu items.
• Demonstrate latte art and educate customers on coffee origins and brewing techniques.
• Maintain cleanliness and organization of the coffee station and seating area.
• Assist with inventory management and restocking of supplies as needed.
• Upsell products and specialty drinks to enhance customer experience and increase sales.

Requirements

• Educational Qualifications: High School diploma or equivalent; Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in a café or coffee shop environment.
• Skills and Competencies: Strong customer service skills, attention to detail, and excellent communication abilities.
• Responsibilities and Duties: Ability to perform tasks consistently and efficiently in a fast-paced environment.
• Qualities and Traits: Flexible, with strong interpersonal skills and the ability to work as part of a team.