Bacolod|Healthcare Customer Service Representatives

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! 

What You’ll be Doing 

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one. 

During a Typical Day, You’ll 

• Answer incoming communications from customers  
• Connect and resolve issues with customers using written communication only  

What You Bring to the Role 

• 6 months or more of customer services experience 
• Completed at least 2 years in college or equivalent 
• Recognize, apply and explain your product or service knowledge  
• Computer experience 

What You Can Expect 

• Supportive of your career and professional development 
• An inclusive culture and community minded organization where giving back is encouraged 
• A global team of curious lifelong learners guided by our company values 
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives