• The Executive Housekeeper oversees the cleanliness and maintenance of all guest rooms and public areas within a hotel or facility. This role ensures high standards of cleanliness, organization, and operational efficiency while managing a team of housekeeping staff.

Key Responsibilities:

• Quality Control: Establish and maintain cleanliness standards; conduct regular inspections of guest rooms and public areas to ensure compliance.
• Budget Management: Manage the housekeeping budget, including labor costs and supply purchases; monitor inventory levels and order supplies as needed.
• Scheduling: Create and manage staff schedules to ensure adequate coverage and efficiency during peak times.
• Health and Safety: Ensure compliance with health and safety regulations; implement and monitor safety practices and emergency procedures.
• Guest Satisfaction: Address guest concerns and feedback regarding housekeeping services; ensure a high level of guest satisfaction.
• Collaboration: Work closely with other departments (e.g., front desk, maintenance) to ensure smooth operations and address any issues promptly.
• Reporting: Maintain records of housekeeping activities, including staff attendance, maintenance requests, and inventory reports.
• Continuous Improvement: Stay updated on industry trends and best practices; implement new cleaning techniques and technologies to enhance efficiency.

• Educational Qualifications: Must possess a minimum of a Bachelor's degree in Hospitality, Tourism, or a related field.
• Experience Level: Requires 3-5 years of experience in the hospitality industry, showcasing a successful customer engagement and satisfaction track record.
• Experience: 3-5 years in housekeeping management or a similar role.
• Skills: Strong leadership, organizational, and communication skills; attention to detail.
• Knowledge: Familiarity with cleaning products and techniques, budgeting, and inventory management.
• Physical Stamina: Ability to perform physical tasks, including lifting and standing for extended periods.