JOB SPECIFICATIONS:

• High school diploma, Vocational or College level/grad

• Positive Attitude; Self-Motivated, Active, Safety Conscious

• Ability to Work in a fast paced, busy environment

• Ability to Work Well on a Team but Be Self-Motivated and Independent at times

JOB DESCRIPTION:

• Assist in performing specific task/job order assigned to both in-house and field work pertaining to overhaulin, installation, pre-delivery / post-delivery inspection.

• Conducts product field demonstrations, seminar & training for proper operation and maintenance of Kubota products

• Maintain workshop tools and equipment’s inventory.

• Performs and Implements 5S on a daily basis

• Follow company and other governmental safety policies and guidelines

• Perform other duties as may be assigned from time to time by the company (Global Quest).

• Accurately record and process Delivery Instructions (DI), Periodic Maintenance Schedules (PMS), and Warranty Claim Reports (WCR) submitted by dealers through the Dealer Management System (DMS).

• Ensure all service-related data in the DMS are complete, accurate, and up to date.

• Process dealer incentive claims for DI, PMS, and warranty labor on a monthly basis.

• Collect and encode Pre-Delivery Inspection (PDI) reports into the database.

• Conduct Customer Satisfaction (CS) Surveys with customers.

• Perform other related duties as assigned.