Duties & Responsibilities

1) Sales Team Leadership & Coaching

• Supervise at coach ang sales team at sales associates para ma-meet ang sales goals at expectations ng company.
• Mag-train at mag-develop ng skills ng team para mas effective sa sales process.
• Mag-conduct ng regular team meetings at huddles para ma-update ang team sa goals at performance.

2) Sales Target & Strategy

• Mag-set at mag-monitor ng sales targets at KPIs para sa team at i-report yung progress sa management.
• Mag-develop at mag-suggest ng sales plans, promo strategies o campaigns para mapa-boost ang sales.
• I-analyze ang sales data upang makita kung saan pwede mag-improve.

3) Customer Relations / Service

• Tumulong sa pagsolve ng customer complaints o issues kapag na-escalate.
• Mag-build at mag-maintain ng magandang relasyon sa key customers at partners.

4) Reporting & Documentation

• Gumawa ng sales reports (weekly / monthly / quarterly) para sa management.
• I-monitor at i-record ang daily sales performance at performance ng sales team.

5) Operations & Team Coordination

• Mag-assign ng duties, tasks at schedule sa sales reps.
• Makipag-coordinate sa inventory / logistics / marketing / other departments para smooth ang daily operations.
• Siguraduhing naka-follow ang team sa policies at procedures ng company.