Description

• Provide on-site technical support to customers in various industries.
• Diagnose and troubleshoot hardware and software issues effectively.
• Install and configure equipment according to client specifications.
• Conduct training sessions for clients on product usage and maintenance.
• Maintain detailed records of service activities and customer interactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 1–3 years of experience in technical support or field services.
• Skills and Competencies: Strong problem-solving skills and customer-focused approach.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Working Conditions: Willingness to travel to client sites as needed.
• Qualities and Traits: Excellent communication skills and a positive demeanor.