Key Responsibilities

1. Recruitment & Workforce Planning

• Forecast manpower needs for existing and upcoming branches
• Build hiring pipelines 60 days before store openings
• Reduce emergency hiring
• Manage agency relationships
• Standardize contracts and documentation

2. Onboarding & Training Structure

• Standardize onboarding checklists
• Align with Training Head on barista evaluation systems
• Ensure probation reviews are documented and enforced
• Track employee progression and readiness for promotion

3. Discipline & Performance Management

• Implement structured disciplinary ladder
• Track attendance and violations
• Ensure memo issuance within 48 hours of incident
• Conduct quarterly performance reviews
• Maintain complete HRIS database

4. Leadership Development

• Build internal promotion pipeline
• Create supervisor evaluation frameworks
• Identify underperforming managers early
• Support succession planning for each branch

5. Compliance & Labor Protection

• Ensure SSS, PhilHealth, Pag-IBIG compliance
• Protect company against DOLE exposure
• Standardize leave tracking and documentation
• Oversee payroll coordination with Accounting

Qualifications

• 5+ years HR experience (F&B or retail multi-branch preferred)
• Strong understanding of Philippine labor laws
• Experience building HR systems from scratch
• Proven record handling disciplinary cases
• High attention to detail and documentation discipline
• Comfortable enforcing standards and having difficult conversations