SPX Express Accounts Executive

₱25-30K[Monthly]

On-site - MakatiFull-time3-5 Yrs ExpBachelor

Communications SkillsComputer LiterateMultitaskingAttention to DetailsWritten and Verbal Communication SkillsCollaborationMarket Research

Develop and maintain strong relationships with existing clients to foster long-term partnerships.
Serve as the primary point of contact for client communications, addressing concerns, resolving issues, and ensuring satisfaction.
Collaborate with cross-functional teams (sales, marketing, product, etc.) to deliver services and solutions that meet client expectations.
Monitor client account performance and deliver regular updates on progress, deliverables, and any potential challenges.
Identify new business opportunities within existing accounts and assist in the upsell and cross-sell of products and services.
Manage client contracts, renewals, and ensure all account-related documentation is accurate and up-to-date.
Coordinate the preparation of client proposals, presentations, and reports.
Track and analyze account performance metrics to optimize strategies and outcomes.
Resolve billing and payment issues in a timely manner.

Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
3+ years of experience in account management or a client-facing role.
Strong communication and interpersonal skills.
Excellent problem-solving and negotiation abilities.
Ability to manage multiple accounts and tasks simultaneously.
Proficiency in CRM software and MS Office Suite.
Strong attention to detail and organizational skills.