RESPONSIBILITIES :

• Build and maintain strong, long-term relationships with key clients.
• Serve as the primary point of contact for client inquiries, requests, and escalations.
• Ensure timely collection of payments and maintain positive client financial relationships.
• Monitor customer satisfaction levels and address concerns promptly.
• Maintain accurate records of client interactions, sales activities, and project status using CRM systems and other tools.
• Ensure all projects are aligned with client expectations, deliverables, and quality standards.

QUALIFICATIONS :

• 2-3 years experience in Accounts Management
• Experience in creating a deck and pitching to clients
• Digital marketing experience is an advantage but not required
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.