Responsibilities

The Account Manager is responsible for client acquisition, business development, account management, customer relationship management, and ensuring client satisfaction.

The Account Manager acts as the primary liaison between the company and its clients.

Duties and Responsibilities

Business Development

• Identify potential clients.
• Generate sales leads.
• Conduct client presentations.
• Prepare proposals and quotations.
• Negotiate contracts.

Client Relationship Management

• Maintain client relationships.
• Conduct regular client visits.
• Resolve client concerns.
• Monitor service quality.
• Ensure contract compliance.

Account Management

• Coordinate manpower requirements.
• Coordinate deployment requests.
• Monitor contract performance.
• Support account renewals.

Revenue Growth

• Achieve sales targets.
• Identify upselling opportunities.
• Expand client accounts.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field
• Experience Level: 1–3 years of experience in account management or related field
• Skills and Competencies: Strong negotiation skills
• Skills and Competencies: Proficiency in sales management
• Skills and Competencies: Experience with customer relationship management
• Skills and Competencies: Ability in sourcing and developing new business opportunities
• Qualities and Traits: Excellent communication and interpersonal skills