Responsibilities

Publications and Documentation 

• Conceptualize, design, and develop information materials for publication and presentation in both print and online formats. Tasks include writing, editing, proofreading, layout, design, graphics/artwork, citation check, press work, and repurposing of existing knowledge products based on audience needs; 
• Provide technical leadership in adhering and complying with the Centre's branding, communication, and style guide for internally and externally produced knowledge products. 
• Conduct documentation work and prepare reports for assigned programs, projects, and activities implemented by the unit, including requests made by other program offices; 
• Design infographics and other information and communication materials in support of the Centre's reports, publications, and presentations; 
• Coordinate and implement publication and documentation projects, programs, and activities following the Centre's quality management requirements; 
• Manage, maintain, and coordinate with the unit's outsourced service providers for all publication and information-related services and needs; 
• Perform related task/s that may be assigned. 

Dissemination 

• Contribute to the unit's strategic dissemination of projects and activities using a variety of audience-specific approaches, including publications, workshops, conferences, webinars, social media, as well as seeking other new and innovative approaches to dissemination and promotion of the Centre's knowledge assets. 
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction for disseminated knowledge product 
• Provide technical assistance in monitoring and evaluating dissemination activities and programs through generated analytics and set metrics. 

Information Services 

• Implement and deliver assigned job requests and information management-related projects and activities within agreed timelines and quality standards and specifications. 
• Collect and organize client feedback and comments for continuous improvements of Centre materials; 
• Provide technical support and inputs in the further improvement and management of the unit's information systems, platforms, websites, social media accounts, and databases. 
• Assist in relationship building for strategic and operational partnerships, and networking among partner institutions for knowledge sharing 

Perform other related tasks that may be assigned.