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Customer Service Representative
Work-1 Manpower Recruitment Services
Customer Service Representative
Work-1 Manpower Recruitment ServicesJob Description
- Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
- Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
- Professional Development
Job Training, Professional Development
- Time Off & Leave
Bereavement Leave, Sick Leave
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries, product information, and order processing.
- Handle customer complaints efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and customer satisfaction.
Requirements
- Educational Qualifications: Diploma or equivalent in a relevant field.
- Experience Level: Junior: 0–2 years.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patient, empathetic, and customer-focused.
- Responsibilities and Duties: Ability to work in a team-oriented environment.
- Working Conditions: Fast-paced office environment with flexible work hours.
Reyes Margel
HR OfficerWork-1 Manpower Recruitment Services
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