What We DoExtraordinary experiences don't happen by chance. They are the result of a positive culture that breeds accountability, innovative approach to solutions, commitment to continuous improvement and an alignment between systems and processes to transform the business from ordinary to extraordinary and provide a competitive edge.Valor is the global leader in Net Promoter Score (NPS), Customer Satisfaction (CSAT), employee retention providing Call Center solutions Call Center SolutionsOur LEAN approach to customer care solutions begins with clearly understanding the business problem that we are trying to solve. This ensures a proper roadmap and deliverables quantified with Key Performance Indications (KPI’s) that ensure that milestones are met. Tech SupportValor is an award-winning and industry leader in providing support solutions including service desk, tech support, and customer care solutions delivered 24/7 from US, Costa Rica and the Philippines. We are expert at owning the process from start to resolution and can provide each tier of support including Level 0 to Level 4 to ensure extraordinary customer satisfaction and first call resolution.