Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers. We have 30,000 customer experience specialists spread out at 70 contact centers across 28 countries, delivering services in 33 languages (including Filipino) to over 350 international brands in various industry verticals. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations. What Life at Transcom is like?&nbsp;Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.&nbsp;We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. Our VisionMaking life simpler by creating smarter people experiences Our MissionWe are the voice of our clients– A global service partner who combines passionate human talent with intelligent technology to create smarter people experiences Our Value PropositionPassionate about creating smarter people experiences every day.

Transcom Worldwide Philippines, Inc.

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle Service Join our Transcom Family as a Customer Service Representative(CSR)CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand   PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.   PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the Intranet   QualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s   Process integrityBe actively involved in problem-solving and propose improvements to processes.Implement and respect TranscomWW standard practices.What we are looking for:To be successful in this role you must…Proficient (advance level) both written and oral in any of the following languages: Spanish, French, Arabic and JapanesePossess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements. What Life at Transcom is like Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active. 

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What's in it for YOU&nbsp;Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!&nbsp;<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul>&nbsp;Join our Transcom Family as a Customer Service Representative(CSR)<ul><li>CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand</li></ul>&nbsp;&nbsp;&nbsp;People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul>&nbsp;&nbsp;&nbsp;Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul>&nbsp;&nbsp;&nbsp;Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul>&nbsp;&nbsp;&nbsp;Process integrity<ul><li>Be actively involved in problem-solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> What we are looking for:To be successful in this role you must…<ul><li>Proficient (advance level) both written and oral in any of the following languages: Spanish, French, Arabic and Japanese</li><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul>&nbsp;What Life at Transcom is like&nbsp;Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.&nbsp;We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. ***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active.&nbsp;

Customer Service Representative - Spanish

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle Service Join our Transcom Family as a Customer Service Representative(CSR)CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand   PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.   PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the Intranet   QualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s   Process integrityBe actively involved in problem-solving and propose improvements to processes.Implement and respect TranscomWW standard practices.What we are looking for:To be successful in this role you must…Proficient (advance level) both written and oral in any of the following languages: Spanish, French, Arabic and JapanesePossess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements. What Life at Transcom is like Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active.

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.&nbsp;What's in it for YOU&nbsp;Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!&nbsp;<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul>&nbsp;Join our Transcom Family as a Customer Service Representative(CSR)<ul><li>CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand</li></ul> &nbsp;&nbsp;&nbsp;People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> &nbsp;&nbsp;&nbsp;Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> &nbsp;&nbsp;&nbsp;Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> &nbsp;&nbsp;&nbsp;Process integrity<ul><li>Be actively involved in problem-solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul>What we are looking for:To be successful in this role you must… <ul><li>Proficient (advance level) both written and oral in any of the following languages: Spanish, French, Arabic and Japanese</li><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul>&nbsp;What Life at Transcom is like&nbsp;Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.&nbsp;We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. ***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active.

Customer Service Representative - Spanish | French | Arabic | Japanese

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle Service Join our Transcom Family as a Customer Service Representative(CSR)CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand   PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.   PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the Intranet   QualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s   Process integrityBe actively involved in problem-solving and propose improvements to processes.Implement and respect TranscomWW standard practices.What we are looking for:To be successful in this role you must…Proficient (advance level) both written and oral in any of the following languages: Chinese- Mandarin, Korean, Thai and Bahasa IndonesiaPossess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements. What Life at Transcom is like Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active. 

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. &nbsp;What's in it for YOU&nbsp;Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!&nbsp;<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul>&nbsp;Join our Transcom Family as a Customer Service Representative(CSR)<ul><li>CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand</li></ul>&nbsp;&nbsp;&nbsp;People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul>&nbsp;&nbsp;&nbsp;Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul>&nbsp;&nbsp;&nbsp;Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul>&nbsp;&nbsp;&nbsp;Process integrity<ul><li>Be actively involved in problem-solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> What we are looking for:To be successful in this role you must…<ul><li>Proficient (advance level) both written and oral in any of the following languages: Chinese- Mandarin, Korean, Thai and Bahasa Indonesia</li><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul>&nbsp;What Life at Transcom is like&nbsp;Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.&nbsp;We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. ***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active.&nbsp;

Customer Service Representative - Chinese Mandarin | Korean | Thai | Bahasa Indonesia

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle Service Join our Transcom Family as a Customer Service Representative(CSR)CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand   PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.   PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the Intranet   QualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s   Process integrityBe actively involved in problem-solving and propose improvements to processes.Implement and respect TranscomWW standard practices.What we are looking for:To be successful in this role you must…Proficient (advance level) both written and oral in any of the following languages: Chinese- Mandarin, Korean, Thai and Bahasa IndonesiaPossess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements. What Life at Transcom is like Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active. 

Transcom is looking for talented individuals like you to join our awesome team! Be a Bilingual Customer Service Representative (CSR) for our Transcom Pasig | Bacolod | Iloilo | Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What's in it for YOU&nbsp;Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!&nbsp;<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul>&nbsp;Join our Transcom Family as a Customer Service Representative(CSR)<ul><li>CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand</li></ul> &nbsp;&nbsp;&nbsp;People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> &nbsp;&nbsp;&nbsp;Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> &nbsp;&nbsp;&nbsp;Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> &nbsp;&nbsp;&nbsp;Process integrity<ul><li>Be actively involved in problem-solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul>What we are looking for:To be successful in this role you must…<ul><li>Proficient (advance level) both written and oral in any of the following languages: Chinese- Mandarin, Korean, Thai and Bahasa Indonesia</li><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul>&nbsp;What Life at Transcom is like&nbsp;Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.&nbsp;We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us. ***Please note that this is for recruitment pooling only. We have no active hiring requirement for Customer Service Representative (CSR) speaking these languages. As soon as the need arises, we will get in touch with you for recruitment processing. Make sure that your email and contact numbers are active.&nbsp;

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig office locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.`Join us and enjoy these amazing benefits!  Day 1 HMO Meal & Transportation Allowance Rice Subsidy Clothing Allowance 24/7 Teleconsult Free Psychologist Consultation In-house & Online Pharmacy Scholarship Program Retirement Fund Free Meal & Medicine (through Transcom’s Tap Card Rewards) Loyalty Incentives Accidental & Life Insurance Free Shuttle ServiceDescription of Role and Objectives:CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.Responsibilities:CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back-office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand:PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the IntranetQualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’sProcess integrityBe actively involved in problem-solving and propose improvements to processes.Implement and respect TranscomWW standard practices.CulturePromote TransVision objectives.Conduct yourself in a manner consistent with the values of the organization.Make Transcom an enjoyable place to work.To be successful in this role you must…﻿Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results-focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig office locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.`Join us and enjoy these amazing benefits!&nbsp; <ul><li>&nbsp;Day 1 HMO</li><li>&nbsp;Meal &amp; Transportation Allowance</li><li>&nbsp;Rice Subsidy</li><li>&nbsp;Clothing Allowance</li><li>&nbsp;24/7 Teleconsult</li><li>&nbsp;Free Psychologist Consultation</li><li>&nbsp;In-house &amp; Online Pharmacy</li><li>&nbsp;Scholarship Program</li><li>&nbsp;Retirement Fund</li><li>&nbsp;Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>&nbsp;Loyalty Incentives</li><li>&nbsp;Accidental &amp; Life Insurance</li><li>&nbsp;Free Shuttle Service</li></ul> Description of Role and Objectives: <ul><li>CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.</li></ul> Responsibilities: <ul><li>CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back-office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand:</li></ul> People <ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> Performance <ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> Quality <ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> Process integrity <ul><li>Be actively involved in problem-solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> Culture <ul><li>Promote TransVision objectives.</li><li>Conduct yourself in a manner consistent with the values of the organization.</li><li>Make Transcom an enjoyable place to work.</li></ul> To be successful in this role you must…﻿<ul><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results-focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul>

Customer Service Representative (CSR) | Earn up to 31K

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.Join us and enjoy these amazing benefits plus receive Php 30,000 Signing Bonus!Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle ServiceDescription of Role and Objectives: CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.Responsibilities: CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand:PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the IntranetQualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’sProcess integrityBe actively involved in problem solving and propose improvements to processes.Implement and respect TranscomWW standard practices.CulturePromote TransVision objectives.Conduct yourself in a manner consistent with the values of the organization.Make Transcom an enjoyable place to work.﻿To be successful in this role you must…Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.Minimum Qualifications:College Graduates: No Experience RequiredHR/ College Undergrads: Must have at least 3 years of Call Center Experience.

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Join us and enjoy these amazing benefits plus receive Php 30,000 Signing Bonus!<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul> Description of Role and Objectives:<ul><li>&nbsp;CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.</li></ul> Responsibilities:<ul><li>&nbsp;CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand:</li></ul> People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> Process integrity<ul><li>Be actively involved in problem solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> Culture<ul><li>Promote TransVision objectives.</li><li>Conduct yourself in a manner consistent with the values of the organization.</li><li>Make Transcom an enjoyable place to work.</li></ul>﻿To be successful in this role you must…<ul><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul> Minimum Qualifications:<ul><li>College Graduates: No Experience Required</li><li>HR/ College Undergrads: Must have at least 3 years of Call Center Experience.</li></ul>

Technical Support Representatives (TSR) with Php 30K Signing Bonus

Transcom is looking for talented individuals like you to join our awesome team! Be a Technical Support Representative(TSR) for our Transcom Pasig site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.Get a chance to have a SIGNING BONUS of Php 35,000. To be eligible for the Signing Bonus you must start your application from February 4- March 5, 2022 AND join the New Hire Training on any date between February 7- March 7, 2022. What's in it for YOU!Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle ServiceJoin our Transcom Family as a Technical Support Representative (TSR)TSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.TSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand   PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.   PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the Intranet   QualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s   Process integrityBe actively involved in problem solving and propose improvements to processes.Implement and respect TranscomWW standard practices.What we are looking for:To be successful in this role you must…Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.What Life at Transcom is like!Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.Customer service experience is preferred but not requiredAt least College Level. High School Graduates with at least 6 months experience in a BPO are also encouraged to apply.Must be at least 18 years of ageWilling to work at our PASIG site.Willing to work in a fast-paced yet fun-loving and family-oriented environment.Note: We'd like to remind everyone to have their pre-employment documents ready (such as SSS, Pag-ibig, TIN, etc.) prior to your start date with Transcom. 

Transcom is looking for talented individuals like you to join our awesome team! Be a&nbsp;Technical Support Representative(TSR)&nbsp;for our Transcom&nbsp;Pasig&nbsp;site.&nbsp;This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Get a chance to have a SIGNING BONUS of Php 35,000. To be eligible for the Signing Bonus you must start your application from February 4- March 5, 2022 AND join the New Hire Training on any date between February 7- March 7, 2022.&nbsp; What's in it for YOU! Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you&nbsp;join our team!&nbsp; <ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul> Join our Transcom Family as a&nbsp;Technical Support Representative (TSR) <ul><li>TSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>TSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand</li></ul> &nbsp;&nbsp;&nbsp;People <ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> &nbsp;&nbsp;&nbsp;Performance <ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> &nbsp;&nbsp;&nbsp;Quality <ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> &nbsp;&nbsp;&nbsp;Process integrity <ul><li>Be actively involved in problem solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> What we are looking for:To be successful in this role you must… <ul><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li><li>What Life at Transcom is like!</li></ul> Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available. We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.<ul><li>Customer service experience is preferred but not required</li><li>At least College Level. High School Graduates with at least 6 months experience in a BPO are also encouraged to apply.</li><li>Must be at least 18 years of age</li><li>Willing to work at our PASIG site.</li><li>Willing to work in a fast-paced yet fun-loving and family-oriented environment.</li></ul> Note: We'd like to remind everyone to have their pre-employment documents ready (such as SSS, Pag-ibig, TIN, etc.) prior to your start date with Transcom.

Technical Support Representative (TSR) – PASIG CITY (With up to 35K Signing Bonus) 

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig office locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.Join us and enjoy these amazing benefits! Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle ServiceDescription of Role and Objectives: CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.Responsibilities: CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand:PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the IntranetQualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’sProcess integrityBe actively involved in problem solving and propose improvements to processes.Implement and respect TranscomWW standard practices.CulturePromote TransVision objectives.Conduct yourself in a manner consistent with the values of the organization.Make Transcom an enjoyable place to work.To be successful in this role you must…Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.Share the Transcom's job opportunities to your friends and connections and receive P2,000* GCash!Help your connections land a job with us by following the easy steps below.Step 1: Register using this link: https://m.me/TranscomAsiaPH/?ref=event-referral_buddiesA unique link will be automatically generated for you which you can share to your friends and connectionsStep 2: Share the generated unique link to your connectionsStep 3: Let them apply via Transcom's Online Application( Note: Don't forget to inform your referrals to put your name as their referrer)And don't forget to remind them to complete Transcom's Recruitment Process. ?Refer Now and Earn at the Comfort of your Home!

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative to join our team in our Pasig office locations. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Join us and enjoy these amazing benefits!&nbsp;<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul> Description of Role and Objectives:<ul><li>&nbsp;CSR should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.</li></ul> Responsibilities:<ul><li>&nbsp;CSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>CSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand:</li></ul> People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other CSR’s</li></ul> Process integrity<ul><li>Be actively involved in problem solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> Culture<ul><li>Promote TransVision objectives.</li><li>Conduct yourself in a manner consistent with the values of the organization.</li><li>Make Transcom an enjoyable place to work.</li></ul>To be successful in this role you must…<ul><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul> Share the Transcom's job opportunities to your friends and connections and receive P2,000* GCash! Help your connections land a job with us by following the easy steps below.Step 1: Register using this link: https://m.me/TranscomAsiaPH/?ref=event-referral_buddiesA unique link will be automatically generated for you which you can share to your friends and connectionsStep 2: Share the generated unique link to your connectionsStep 3: Let them apply via Transcom's Online Application( Note: Don't forget to inform your referrals to put your name as their referrer) And don't forget to remind them to complete Transcom's Recruitment Process. ? Refer Now and Earn at the Comfort of your Home!

Customer Service Representative (CSR) | Earn up to 31K  + 30K Signing Bonus

Transcom is looking for talented individuals like you to join our awesome team! Be a Technical Support Representative for one of the biggest Electronics brand in the world! This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.Join us and enjoy these amazing benefits!Day 1 HMOMeal & Transportation AllowanceRice SubsidyClothing Allowance24/7 TeleconsultFree Psychologist ConsultationIn-house & Online PharmacyScholarship ProgramRetirement FundFree Meal & Medicine (through Transcom’s Tap Card Rewards)Loyalty IncentivesAccidental & Life InsuranceFree Shuttle ServiceDescription of Role and Objectives:The Technical Support Representative (TSR) should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.Responsibilities:TSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.TSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.Additional responsibilities may be added as the needs of the business change and expand:PeopleBe open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.Help to keep motivation high by being supportive to your colleaguesTake full responsibility and the required action for assigned tasks.PerformanceUnderstand, meet, and exceed targets set by your TL for different clients/projects.Propose motivational activities.Propose ideas for continuous improvement.Meet or exceed all attendance minimums.Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)Zero justified complaintsTo complete self-training through the use of the IntranetQualityHave a clear understanding of quality expectations for the different clients and projects.Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other TSR’sProcess integrityBe actively involved in problem solving and propose improvements to processes.Implement and respect TranscomWW standard practices.CulturePromote TransVision objectives.Conduct yourself in a manner consistent with the values of the organization.Make Transcom an enjoyable place to work.To be successful in this role you must…Possess a positive attitude.Have very good interpersonal skills (both written and oral)Take ownership for quality, competence, and commitment.Enjoy/thrive on autonomy within the franchise framework and be results focused.Be highly motivated and prepared to work hard.Have high personal energy and enjoy a lively environment.Be highly flexible and welcome change/improvements.Minimum Qualifications:No experience is required for College GraduatesAssociate Degree Graduates & College Undergrads: must have at least 3 years of customer service experienceWork ArrangementOnsite / Brick & Mortar (can be transitioned to Work-at-Home/Work from Home setup if the required performance is met*)Share the Transcom's job opportunities to your friends and connections and receive P2,000* GCash!Help your connections land a job with us by following the easy steps below.Step 1: Register using this link: https://m.me/TranscomAsiaPH/?ref=event-referral_buddiesA unique link will be automatically generated for you which you can share to your friends and connectionsStep 2: Share the generated unique link to your connectionsStep 3: Let them apply via Transcom's Online Application( Note: Don't forget to inform your referrals to put your name as their referrer)And don't forget to remind them to complete Transcom's Recruitment Process. ?Refer Now and Earn at the Comfort of your Home!*Terms & Conditions Apply

Transcom is looking for talented individuals like you to join our awesome team! Be a Technical Support Representative for one of the biggest Electronics brand in the world! This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Join us and enjoy these amazing benefits!<ul><li>Day 1 HMO</li><li>Meal &amp; Transportation Allowance</li><li>Rice Subsidy</li><li>Clothing Allowance</li><li>24/7 Teleconsult</li><li>Free Psychologist Consultation</li><li>In-house &amp; Online Pharmacy</li><li>Scholarship Program</li><li>Retirement Fund</li><li>Free Meal &amp; Medicine (through Transcom’s Tap Card Rewards)</li><li>Loyalty Incentives</li><li>Accidental &amp; Life Insurance</li><li>Free Shuttle Service</li></ul> Description of Role and Objectives:<ul><li>The Technical Support Representative (TSR) should perform assigned customer service, telemarketing, and Back office duties the best way to meet company objectives in all areas of employee, client, and shareholder satisfaction.</li></ul> Responsibilities:<ul><li>TSR’s main task is to offer full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.</li><li>TSR’s work duties can as well include data input to Clients’ programs and other back office tasks. The BO tasks should be made on first opportunity, precisely, without mistakes.</li><li>Additional responsibilities may be added as the needs of the business change and expand:</li></ul> People<ul><li>Be open and receptive to constructive feedback from Team Leaders, TQM, and other CSR’s. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of your work.</li><li>Help to keep motivation high by being supportive to your colleagues</li><li>Take full responsibility and the required action for assigned tasks.</li></ul> Performance<ul><li>Understand, meet, and exceed targets set by your TL for different clients/projects.</li><li>Propose motivational activities.</li><li>Propose ideas for continuous improvement.</li><li>Meet or exceed all attendance minimums.</li><li>Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)</li><li>Zero justified complaints</li><li>To complete self-training through the use of the Intranet</li></ul> Quality<ul><li>Have a clear understanding of quality expectations for the different clients and projects.</li><li>Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other TSR’s</li></ul> Process integrity<ul><li>Be actively involved in problem solving and propose improvements to processes.</li><li>Implement and respect TranscomWW standard practices.</li></ul> Culture<ul><li>Promote TransVision objectives.</li><li>Conduct yourself in a manner consistent with the values of the organization.</li><li>Make Transcom an enjoyable place to work.</li></ul>To be successful in this role you must…<ul><li>Possess a positive attitude.</li><li>Have very good interpersonal skills (both written and oral)</li><li>Take ownership for quality, competence, and commitment.</li><li>Enjoy/thrive on autonomy within the franchise framework and be results focused.</li><li>Be highly motivated and prepared to work hard.</li><li>Have high personal energy and enjoy a lively environment.</li><li>Be highly flexible and welcome change/improvements.</li></ul> Minimum Qualifications:<ul><li>No experience is required for College Graduates</li><li>Associate Degree Graduates &amp; College Undergrads: must have at least 3 years of customer service experience</li></ul> Work Arrangement<ul><li>Onsite / Brick &amp; Mortar (can be transitioned to Work-at-Home/Work from Home setup if the required performance is met*)</li></ul> Share the Transcom's job opportunities to your friends and connections and receive P2,000* GCash! Help your connections land a job with us by following the easy steps below.Step 1: Register using this link: https://m.me/TranscomAsiaPH/?ref=event-referral_buddiesA unique link will be automatically generated for you which you can share to your friends and connectionsStep 2: Share the generated unique link to your connectionsStep 3: Let them apply via Transcom's Online Application( Note: Don't forget to inform your referrals to put your name as their referrer) And don't forget to remind them to complete Transcom's Recruitment Process. ? Refer Now and Earn at the Comfort of your Home! *Terms &amp; Conditions Apply

Technical Support Representative | Earn up to 31K + 30K Signing Bonus

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Transcom Worldwide Philippines, Inc.

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