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Transcom Worldwide Philippines, Inc.

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About the company

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.


We have 30,000 customer experience specialists spread out at 70 contact centers across 28 countries, delivering services in 33 languages (including Filipino) to over 350 international brands in various industry verticals.


Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.



What Life at Transcom is like?

 

Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.

 

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.




Our Vision

Making life simpler by creating smarter people experiences


Our Mission

We are the voice of our clients

– A global service partner who combines passionate human talent with intelligent technology to create smarter people experiences


Our Value Proposition

Passionate about creating smarter people experiences every day.

Company Size: > 1000 Employees
Industry: Call Center
Location: Transcom Center Building, Las Fiestas Road, Frontera Verde Compound 1600, Pasig, Philippines
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Company CultureView all
English SpeakingCasual AttireDiverse TeamFriends Outside WorkPromote LearningProvide TrainingsEncourage FeedbackActively Practices InclusionCommited to Personal Growth
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Employee BenefitsView all
Family Medical leaveParking SpaceGovernment Mandated leaveGovernment Mandated Benefits (SSS / Philhealth / Pag-Ibig / 13th Month Pay)Retirement BenefitsLife InsuranceWell-Stocked PantryOffice PartiesFree MealsDental InsuranceVision InsuranceAnniversary GiftsMaternity & Paternity leave
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