Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better. Orchid Cybertech Services Inc. (registered name of our Philippines company) is a subsidiary of TPG Telecom Limited. We have been operating since 2005 and our physical office is located in the in Central Business District of Ortigas, Pasig City. We are committed to attracting, developing, and retaining the best people by offering a flexible, diverse, and inclusive workplace where hard work is truly rewarded and multiple opportunities to grow your career. Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have growth mindset and you thrive under pressure, you are probably a great fit for our team! Interested? Send your resume today, we are excited to hear from you! <ul><li>Day Shift - Sleep at night, work by day!</li><li>Publicly Listed Award Winning Telco in Australia</li><li>Top 100 Australian Company</li><li>Well Rewarded - Competitive salary and benefits package</li><li>Career Growth - Talented individuals are promoted internally and given the opportunity to manage</li></ul> TPG Telecom is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

TPG Telecom

Dayshift! Enjoy work/life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity &amp; Inclusion, including 20 days paid leave to support Gender transitioningCompetitive salary package of up to PHP 27,000 including allowances + healthcare + DYNAMIC SALES INCENTIVES and a PHP 25,000 Sign On Bonus, COVID 19 Support including Annual Vaccination Program, 10 days Pandemic Leave and 2 days paid Vaccination LeaveHMO on the first day + 2 dependents upon regularization, Flexible hybrid way of working with ongoing work from home arrangements for successful applicants with a stable internet connection (&gt;10 Mbps speed)Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.Responsibilities:The Inbound/Outbound Sales Representatives interact with potential customers and attend to their enquiries over the phone regarding Home Internet and Mobile services. High level responsibilities include:Servicing existing customers and cross-selling based on their needsMake first interaction with potential customers to buy products creating an impact to consumers.Sell the product by creating a "need" for customer highlighting the benefits of the products so customers can imagine what it feels like having our services.Ensure orders are properly submitted with the right personal information of the customer, plan, and contract, and coordinate with different teams to resolve issues or requests that may arise in the beginning of the transaction.An expert in all areas; call handling, product knowledge, objection management, sales report, processes, and even outbound skills.Job Requirements:Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favourable6 months’ sales experience for any consumer type of productsInbound/Outbound telephone sales experience in a call centre environment is an advantageExcellent customer service attitudeAbove average English communication skills; Proficiency in English verbal and written skills is a mustFriendly, positive manner and great at establishing rapport with customersExperience with billing, credit card payments or financial matters is desiredExperience with Sales / Collections background is desiredExperience selling multi-product consumer products over the phone is an advantageHow we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp;Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.#LI-CP1Please refer to the job description.

<div><ul><li>Dayshift! Enjoy work/life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity &amp; Inclusion, including 20 days paid leave to support Gender transitioning</li><li>Competitive salary package of up to PHP 27,000 including allowances + healthcare + DYNAMIC SALES INCENTIVES and a PHP 25,000 Sign On Bonus, COVID 19 Support including Annual Vaccination Program, 10 days Pandemic Leave and 2 days paid Vaccination Leave</li><li>HMO on the first day + 2 dependents upon regularization, Flexible hybrid way of working with ongoing work from home arrangements for successful applicants with a stable internet connection (&gt;10 Mbps speed)</li></ul></div> Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. Responsibilities:The Inbound/Outbound Sales Representatives interact with potential customers and attend to their enquiries over the phone regarding Home Internet and Mobile services. High level responsibilities include:<ul><li>Servicing existing customers and cross-selling based on their needs</li><li>Make first interaction with potential customers to buy products creating an impact to consumers.</li><li>Sell the product by creating a "need" for customer highlighting the benefits of the products so customers can imagine what it feels like having our services.</li><li>Ensure orders are properly submitted with the right personal information of the customer, plan, and contract, and coordinate with different teams to resolve issues or requests that may arise in the beginning of the transaction.</li><li>An expert in all areas; call handling, product knowledge, objection management, sales report, processes, and even outbound skills.</li></ul> Job Requirements:<ul><li>Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favourable</li><li>6 months’ sales experience for any consumer type of products</li><li>Inbound/Outbound telephone sales experience in a call centre environment is an advantage</li><li>Excellent customer service attitude</li><li>Above average English communication skills; Proficiency in English verbal and written skills is a must</li><li>Friendly, positive manner and great at establishing rapport with customers</li><li>Experience with billing, credit card payments or financial matters is desired</li><li>Experience with Sales / Collections background is desired</li><li>Experience selling multi-product consumer products over the phone is an advantage</li></ul> How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp;Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.#LI-CP1Please refer to the job description.

Inbound/Outbound Sales Representatives

Dayshift! Enjoy work/life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity &amp; Inclusion, including 20 days paid leave to support Gender transitioningCompetitive salary package of up to PHP 25,000 including allowances + healthcare + incentives and a P20,000 Sign On Bonus, COVID 19 Support including Annual Vaccination Program, 10 days Pandemic Leave and 2 days paid Vaccination LeaveHMO on the first day + 2 dependents upon regularization, Flexible hybrid way of working with ongoing work from home arrangements for successful applicants with a stable internet connection (&gt;10 Mbps speed)Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.&nbsp;Job Responsibilities:Support our Australian residential internet, mobile phone or home phone customers with billing and account queriesResolve customer issues by telephoneServicing existing customers and cross-selling based on their needsProvide excellent customer serviceJob Requirements:6-12 months’ Telecommunications BPO Experience is preferred.Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorableExcellent customer service attitudeAbove average English communication skills; Proficiency in English verbal and written skills is a mustProcess-oriented with attention to detailPositive attitude and willingness to learn and develop new skillsFriendly, positive manner and great at establishing rapport with customersExperience with billing, credit card payments or financial matters is desiredExperience with a telecommunications or mobile account is an advantageInterested? Send your resume today!TPG Telecom is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.#LI-CP1VideoPlease refer to the job description.

<div><ul><li>Dayshift! Enjoy work/life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity &amp; Inclusion, including 20 days paid leave to support Gender transitioning</li><li>Competitive salary package of up to PHP 25,000 including allowances + healthcare + incentives and a P20,000 Sign On Bonus, COVID 19 Support including Annual Vaccination Program, 10 days Pandemic Leave and 2 days paid Vaccination Leave</li><li>HMO on the first day + 2 dependents upon regularization, Flexible hybrid way of working with ongoing work from home arrangements for successful applicants with a stable internet connection (&gt;10 Mbps speed)</li></ul></div> Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.&nbsp;Job Responsibilities:<ul><li>Support our Australian residential internet, mobile phone or home phone customers with billing and account queries</li><li>Resolve customer issues by telephone</li><li>Servicing existing customers and cross-selling based on their needs</li><li>Provide excellent customer service</li></ul> Job Requirements:<ul><li>6-12 months’ Telecommunications BPO Experience is preferred.</li><li>Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorable</li><li>Excellent customer service attitude</li><li>Above average English communication skills; Proficiency in English verbal and written skills is a must</li><li>Process-oriented with attention to detail</li><li>Positive attitude and willingness to learn and develop new skills</li><li>Friendly, positive manner and great at establishing rapport with customers</li><li>Experience with billing, credit card payments or financial matters is desired</li><li>Experience with a telecommunications or mobile account is an advantage</li></ul> Interested? Send your resume today!TPG Telecom is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices. #LI-CP1 <div><a href="https://www.youtube.com/embed/_qQ772yomJA?rel=0&amp;controls=0&amp;showinfo=0" target="_blank">Video</a></div>Please refer to the job description.

Customer Service Representative

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.Role purpose:Fibre Network Designer role is to plan, design a fibre network which will be used in the network builds and expansion projects.Position Responsibilities/Job Description:Preparing Design, Creating Carrier Studies for the assigned Sites.Requesting Duct Studies to Network Carrier.Requesting Joint Field to Network Carrier and Notifying Project Manager for Information.Requesting Duct Orders to Network Carrier.Preparation and Drawing of Install Plans.Preparing Field / Rod and Rope Plans.Process Sub Duct/Bare Fibre/Duct Change Request to Network Carrier.Updating JIRA Tool and Record/Document keeping on specific Folders.Provides Daily and Weekly Accomplishment Reports.Google Earth National Study Layer Compilation.Job Requirements:Candidate must possess a University/College Degree in Electronics and Communications Engineering, Architecture and Drafting, Computer Engineering, Information Technology, Geographical Science, Geology/Geophysics, Mathematics or Business Administration.Must have 1-2 years OSP/ISP experience in telecommunicationsSolid experience in Fibre Design and Network planning with Core and Access Design architectureExcellent working knowledge of Google Earth, CAD Software, MapInfoEffective written and oral communication skills.Ability to work and interact with people at all levels and meet deadlines.How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp;Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. #LI-CP1Please refer to the job description.

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.Role purpose:Fibre Network Designer role is to plan, design a fibre network which will be used in the network builds and expansion projects.Position Responsibilities/Job Description:<ul><li>Preparing Design, Creating Carrier Studies for the assigned Sites.</li><li>Requesting Duct Studies to Network Carrier.</li><li>Requesting Joint Field to Network Carrier and Notifying Project Manager for Information.</li><li>Requesting Duct Orders to Network Carrier.</li><li>Preparation and Drawing of Install Plans.</li><li>Preparing Field / Rod and Rope Plans.</li><li>Process Sub Duct/Bare Fibre/Duct Change Request to Network Carrier.</li><li>Updating JIRA Tool and Record/Document keeping on specific Folders.</li><li>Provides Daily and Weekly Accomplishment Reports.</li><li>Google Earth National Study Layer Compilation.</li></ul>Job Requirements:<ul><li>Candidate must possess a University/College Degree in Electronics and Communications Engineering, Architecture and Drafting, Computer Engineering, Information Technology, Geographical Science, Geology/Geophysics, Mathematics or Business Administration.</li><li>Must have 1-2 years OSP/ISP experience in telecommunications</li><li>Solid experience in Fibre Design and Network planning with Core and Access Design architecture</li><li>Excellent working knowledge of Google Earth, CAD Software, MapInfo</li><li>Effective written and oral communication skills.</li><li>Ability to work and interact with people at all levels and meet deadlines.</li></ul>How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp;Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. #LI-CP1Please refer to the job description.

Fibre Network Designer

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.The Software Engineering Manager role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital & IT and business strategy. This includes to manage and operate Digital & IT platforms to ensure they are highly available, resilient and scalable.Specific responsibilities would include;Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.Be the key point of accountability for the technology platforms that your teams build and operate on.Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:Driving simplicity and efficiencyHighly available, stable and scalable servicesBy employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.Key QualificationsGraduate of BS Computer Science, Information Technology or any related courseAt least 5 years’ experience in the same capacity. Proficiency with server-side programming using Java technology stack and relevant enterprise cloud products and infrastructures.How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Two of Australia’s leading telecommunication companies,&nbsp;Vodafone Hutchison Australia and TPG, have come together to form&nbsp;TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include&nbsp;Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the&nbsp;second largest telecommunications company&nbsp;listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better. We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. The&nbsp;Software Engineering Manager&nbsp;role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital &amp; IT and business strategy. This includes to manage and operate Digital &amp; IT platforms to ensure they are highly available, resilient and scalable. Specific responsibilities would include;<ul><li>Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.</li><li>As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.</li><li>Be the key point of accountability for the technology platforms that your teams build and operate on.</li><li>Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.</li><li>Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:</li><li>Driving simplicity and efficiency</li><li>Highly available, stable and scalable services</li><li>By employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.</li><li>Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.</li><li>Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.</li><li>Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.</li><li>Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.</li><li>Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.</li></ul>Key Qualifications<ul><li>Graduate of BS Computer Science, Information Technology or any related course</li><li>At least 5 years’ experience in the same capacity.&nbsp;</li><li>Proficiency with server-side programming using Java technology stack and relevant enterprise cloud products and infrastructures.</li></ul> How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career. Interested?&nbsp;Send your resume today, we are excited to hear from you! TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Software Engineering Manager

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.The Software Engineering Manager role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital & IT and business strategy. This includes to manage and operate Digital & IT platforms to ensure they are highly available, resilient and scalable.Specific responsibilities would include;Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.Be the key point of accountability for the technology platforms that your teams build and operate on.Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:Driving simplicity and efficiencyHighly available, stable and scalable servicesBy employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.Key Qualifications:Graduate of BS Computer Science, Information Technology or any related courseAt least 5 years’ experience in the same capacity. Proficiency with server-side programming using Java technology stack and relevant enterprise cloud products and infrastructures.How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.Interested? Send your resume today, we are excited to hear from youTPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Two of Australia’s leading telecommunication companies,&nbsp;Vodafone Hutchison Australia and TPG, have come together to form&nbsp;TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include&nbsp;Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the&nbsp;second largest telecommunications company&nbsp;listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better. We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. The&nbsp;Software Engineering Manager&nbsp;role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital &amp; IT and business strategy. This includes to manage and operate Digital &amp; IT platforms to ensure they are highly available, resilient and scalable. Specific responsibilities would include;<ul><li>Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.</li><li>As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.</li><li>Be the key point of accountability for the technology platforms that your teams build and operate on.</li><li>Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.</li><li>Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:</li><li>Driving simplicity and efficiency</li><li>Highly available, stable and scalable services</li><li>By employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.</li><li>Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.</li><li>Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.</li><li>Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.</li><li>Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.</li><li>Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.</li></ul>Key Qualifications:<ul><li>Graduate of BS Computer Science, Information Technology or any related course</li><li>At least 5 years’ experience in the same capacity.&nbsp;</li><li>Proficiency with server-side programming using&nbsp;Java technology stack&nbsp;and relevant enterprise cloud products and infrastructures.</li></ul> How we work As a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together. What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career. Interested?&nbsp;Send your resume today, we are excited to hear from you TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Software Engineer Manager

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX.Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.The Real-Time Team Manager position is responsible for establishing and coordinating the provision of resources and employee capability to support delivery of customer service excellence and Scheduling for multiple lines of business, locations globally and for different channels (across Contact Centre and Retail), voice, chat, email, and back office.       The Real Time Manager is also a key contact point between the WFM Team, the VCC and the broader business for reporting, insights, and guidance into operations’ performance. This includes being able to develop and present clear, concise, and compelling insight into key factors influencing Customer Experience such as higher than forecast call volume, AHT Variances, Faults and System Outages and Shrinkage and Staffing Impacts.This position operates in an environment of constant change that will significantly impact upon the scope and direction of tasks and priorities.Some of the key responsibilities of your role will be:Lead a team responsible for Real Time Management and Scheduling for multiple lines of business, locations globally and for different channels (across Contact Centre and Retail), voice, chat, email, and back office.Identify and diagnose problems throughout the value chain to improve Service Levels, and schedule effectiveness.Short term change management forecastingMake recommendations as needed to meet service level goals by skill, site, day of the week, and time of day.Leading collation of information and reporting to identify any incidents and have the incidents appropriately escalated for fast resolution.Leading and guiding collation of accurate information to help technology teams identify root cause and quickly resolve any incidents that are impacting the contact centers.Work closely with other customer service operations teams, change, GTM, COPS, reporting, skills, and training to understand upcoming changes in business operations; subsequently setting goals, implementing the initiatives, and monitoring feedback loops to ensure quick updates to stakeholders and to identify any further pivots in strategyBuild, develop, and cultivate a world-class RTM and Scheduling teamProvide feedback to the Telephony Team on routing observations/opportunitiesLead daily service level review meetingsLead daily IDP review meetings.Planning and execution of service level consistency across intervals, days, weeks, and months.Real-time Intraday planning, balancing customer experience with operational objectives.Realtime exception entry into WFM System and proactively responding to daily shrinkage requests, maximizing operational productivityDaily commentary on business performance, impacts and actions taken in conjunction with the RTM teamsActively monitor real time performance and schedule adherence.Liaise with Contact Centre Managers, Customer Service Managers and Senior CSRs to exchange information as required.Use a sophisticated workforce management system to proactively manage and monitor VCC Real Time PerformanceManage shrinkage in line with budgeted allowance.To be considered for this role, you must have:﻿5+ years of WFM experience with managerial/ leadership experienceThorough understanding of Contact Centre metrics and how they relate to performance and customer experienceDemonstrated delivery of improving schedule effectiveness.Demonstrated skills in one or more of the following areas: data analysis/visualization, forecasting, ExcelManager-level communication skills, including the ability to present analytics results and insights in a highly polished, succinct form.Strong analytical & reporting skillsExtensive experience with Microsoft suite of applications, focusing on Excel.How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career. Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19.

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better. We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. The Real-Time Team Manager position is responsible for establishing and coordinating the provision of resources and employee capability to support delivery of customer service excellence and Scheduling for multiple lines of business, locations globally and for different channels (across Contact Centre and Retail), voice, chat, email, and back office.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The Real Time Manager is also a key contact point between the WFM Team, the VCC and the broader business for reporting, insights, and guidance into operations’ performance.&nbsp;This includes being able to develop and present clear, concise, and compelling insight into key factors influencing Customer Experience such as higher than forecast call volume, AHT Variances, Faults and System Outages and Shrinkage and Staffing Impacts. This position operates in an environment of constant change that will significantly impact upon the scope and direction of tasks and priorities. Some of the key responsibilities of your role will be:<ul><li>Lead a team responsible for Real Time Management and Scheduling for multiple lines of business, locations globally and for different channels (across Contact Centre and Retail), voice, chat, email, and back office.</li><li>Identify and diagnose problems throughout the value chain to improve Service Levels, and schedule effectiveness.</li><li>Short term change management forecasting</li><li>Make recommendations as needed to meet service level goals by skill, site, day of the week, and time of day.</li><li>Leading collation of information and reporting to identify any incidents and have the incidents appropriately escalated for fast resolution.</li><li>Leading and guiding collation of accurate information to help technology teams identify root cause and quickly resolve any incidents that are impacting the contact centers.</li><li>Work closely with other customer service operations teams, change, GTM, COPS, reporting, skills, and training to understand upcoming changes in business operations; subsequently setting goals, implementing the initiatives, and monitoring feedback loops to ensure quick updates to stakeholders and to identify any further pivots in strategy</li><li>Build, develop, and cultivate a world-class RTM and Scheduling team</li><li>Provide feedback to the Telephony Team on routing observations/opportunities</li><li>Lead daily service level review meetings</li><li>Lead daily IDP review meetings.</li><li>Planning and execution of service level consistency across intervals, days, weeks, and months.</li><li>Real-time Intraday planning, balancing customer experience with operational objectives.</li><li>Realtime exception entry into WFM System and proactively responding to daily shrinkage requests, maximizing operational productivity</li><li>Daily commentary on business performance, impacts and actions taken in conjunction with the RTM teams</li><li>Actively monitor real time performance and schedule adherence.</li><li>Liaise with Contact Centre Managers, Customer Service Managers and Senior CSRs to exchange information as required.</li><li>Use a sophisticated workforce management system to proactively manage and monitor VCC Real Time Performance</li><li>Manage shrinkage in line with budgeted allowance.</li></ul> To be considered for this role, you must have:﻿<ul><li>5+ years of WFM experience with managerial/ leadership experience</li><li>Thorough understanding of Contact Centre metrics and how they relate to performance and customer experience</li><li>Demonstrated delivery of improving schedule effectiveness.</li><li>Demonstrated skills in one or more of the following areas: data analysis/visualization, forecasting, Excel</li><li>Manager-level communication skills, including the ability to present analytics results and insights in a highly polished, succinct form.</li><li>Strong analytical &amp; reporting skills</li><li>Extensive experience with Microsoft suite of applications, focusing on Excel.</li></ul> How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together. What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp; Interested? Send your resume today, we are excited to hear from you! TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19.

Manager RTM and Short-Term Planning

Role Purpose & EnvironmentThe Group Risk and Compliance function is responsible for developing, implementing, and continuously improving the Group risk and compliance framework. The Risk and Compliance Manager’s role is to drive consistent application of the risk management framework and compliance program across the Group by providing the business with advice, support, and tools to maintain adequate risk management practices and culture.ResponsibilitiesWe are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.The key responsibilities include:﻿Assisting with embedding the TPG Telecom risk management framework and compliance program within the Manila Operations and Shares Services function. Implementing risk and compliance tools and processes to enhance the monitoring, reporting and escalation of business risks. Driving identification and business ownership of operational, financial, compliance and emerging risks and related remediation/ mitigating action plans.Implementing a compliance control program to review and evaluate the adherence to Group policies and local regulations by independently assessing processes and controls in place.Ensuring key control failures are escalated to appropriate levels of management and remediation plans are agreed and tracked.Assisting in the preparation of monthly reporting to the Customer Operations and Shared Services Leadership Team.Assisting with ad-hoc business projects to improve control frameworks for example, working with business stakeholders to improve internal controls following internal or external audits.Assisting with implementing the Business Continuity Management (BCM) program, including the development and maintenance of business impact assessments and business continuity plans.Partnering with management to undertake business impact assessments, risk assessments and recovery strategies in the event of a major business disruption.Acting as a champion for risk, compliance, and governance by encouraging appropriate risk behaviors and risk awareness.Collaborating with other second line and third line functions to manage risk and remediation activity.Knowledge and Experience﻿5 years+ commercial experience in either risk management, internal audit, or risk advisory consulting role in a large, complex business environment with a strong understanding of risk management concepts and leading practice.Ability to communicate with clarity, impact, and influence through verbal and written communications.Ability to develop trusted relationships and influence change.Highly energetic and motivated with excellent project planning.A relevant tertiary qualification in Commerce, Law, Finance, or similar discipline.Experience in the Telecommunications or Technology sector is highly desirable.How we workWe have several amazing brands across fixed and mobile, and these are the principals we are using to help us create something even better together.

Role Purpose &amp; Environment The Group Risk and Compliance function is responsible for developing, implementing, and continuously improving the Group risk and compliance framework. The Risk and Compliance Manager’s role is to drive consistent application of the risk management framework and compliance program across the Group by providing the business with advice, support, and tools to maintain adequate risk management practices and culture. Responsibilities We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. The key responsibilities include:﻿<ul><li>Assisting with embedding the TPG Telecom risk management framework and compliance program within the Manila Operations and Shares Services function.</li><li>&nbsp;Implementing risk and compliance tools and processes to enhance the monitoring, reporting and escalation of business risks.</li><li>&nbsp;Driving identification and business ownership of operational, financial, compliance and emerging risks and related remediation/ mitigating action plans.</li><li>Implementing a compliance control program to review and evaluate the adherence to Group policies and local regulations by independently assessing processes and controls in place.</li><li>Ensuring key control failures are escalated to appropriate levels of management and remediation plans are agreed and tracked.</li><li>Assisting in the preparation of monthly reporting to the Customer Operations and Shared Services Leadership Team.</li><li>Assisting with ad-hoc business projects to improve control frameworks for example, working with business stakeholders to improve internal controls following internal or external audits.</li><li>Assisting with implementing the Business Continuity Management (BCM) program, including the development and maintenance of business impact assessments and business continuity plans.</li><li>Partnering with management to undertake business impact assessments, risk assessments and recovery strategies in the event of a major business disruption.</li><li>Acting as a champion for risk, compliance, and governance by encouraging appropriate risk behaviors and risk awareness.</li><li>Collaborating with other second line and third line functions to manage risk and remediation activity.</li></ul> Knowledge and Experience﻿<ul><li>5 years+ commercial experience in either risk management, internal audit, or risk advisory consulting role in a large, complex business environment with a strong understanding of risk management concepts and leading practice.</li><li>Ability to communicate with clarity, impact, and influence through verbal and written communications.</li><li>Ability to develop trusted relationships and influence change.</li><li>Highly energetic and motivated with excellent project planning.</li><li>A relevant tertiary qualification in Commerce, Law, Finance, or similar discipline.</li><li>Experience in the Telecommunications or Technology sector is highly desirable.</li></ul> How we work We have several amazing brands across fixed and mobile, and these are the principals we are using to help us create something even better together.

Risk and Compliance Manager

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX.Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.The Cyber Security Vulnerability Specialist is responsible for the accurate and timely identification of information security risks through technical assessments of security technologies. Your main objective is to protect TPG Telecom assets and infrastructure from cyber-attacks, through effective handling of incidents, issues, vulnerabilities, and escalations.The successful candidate will be working on industry-leading Cyber Security tools, techniques and best practice to navigate the continuously evolving threat landscape.To be considered for this role you must have;In-depth knowledge of information security concepts and technologiesAt least 2 years experience with vulnerability management tools (Tenable, Qualys, Nessus Pro, etc.)Information Security related experience, in areas such as:Security Operations,Incident Analysis and Incident Handling,Vulnerability ManagementSystem PatchingLog AnalysisIntrusion DetectionFirewall AdministrationExtensive understanding of cyber security hygiene benchmarks and industry frameworks applicable to TPG Telecom’s complex hybrid (on-premise, private and public cloud) environmentIn depth technical skills, includes TCP/IP knowledge, networking and security product experienceIn depth knowledge of information security and risk management standardsExcellent oral and written communication skills with the ability to communicate technical information and ideas clearly and concisely in a business contextSkills that may give you an edge: Good understanding of Telco businessCertifications for OSCP, and SANS GCIH, GREM, GSEC, GPEN or similar.Strong desire to build and tinker with tools to solve problemsGood interpersonal and consultative skillsHow we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career. Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. The Cyber Security Vulnerability Specialist is responsible for the accurate and timely identification of information security risks through technical assessments of security technologies. Your main objective is to protect TPG Telecom assets and infrastructure from cyber-attacks, through effective handling of incidents, issues, vulnerabilities, and escalations.The successful candidate will be working on industry-leading Cyber Security tools, techniques and best practice to navigate the continuously evolving threat landscape.To be considered for this role you must have;<ul><li>In-depth knowledge of information security concepts and technologies</li><li>At least 2 years experience with vulnerability management tools (Tenable, Qualys, Nessus Pro, etc.)</li><li>Information Security related experience, in areas such as:</li><li>Security Operations,</li><li>Incident Analysis and Incident Handling,</li><li>Vulnerability Management</li><li>System Patching</li><li>Log Analysis</li><li>Intrusion Detection</li><li>Firewall Administration</li><li>Extensive understanding of cyber security hygiene benchmarks and industry frameworks applicable to TPG Telecom’s complex hybrid (on-premise, private and public cloud) environment</li><li>In depth technical skills, includes TCP/IP knowledge, networking and security product experience</li><li>In depth knowledge of information security and risk management standards</li><li>Excellent oral and written communication skills with the ability to communicate technical information and ideas clearly and concisely in a business context</li></ul> Skills that may give you an edge: <ul><li>Good understanding of Telco business</li><li>Certifications for OSCP, and SANS GCIH, GREM, GSEC, GPEN or similar.</li><li>Strong desire to build and tinker with tools to solve problems</li><li>Good interpersonal and consultative skills</li></ul> How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together. What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.&nbsp; Interested? Send your resume today, we are excited to hear from you! TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Cyber Security Vulnerability Specialist

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business, your responsibilities may change over time as the business evolves.The Software Engineering Manager role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital & IT and business strategy. This includes to manage and operate Digital & IT platforms to ensure they are highly available, resilient and scalable.Specific responsibilities would include;Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.Be the key point of accountability for the technology platforms that your teams build and operate on.Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:Driving simplicity and efficiencyHighly available, stable and scalable servicesBy employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.Key QualificationsGraduate of BS Computer Science, Information Technology or any related courseAt least 5 years’ experience in the same capacity. Proficiency with server-side programming using Java technology stack and relevant enterprise cloud products and infrastructures.How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together.What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career.Interested? Send your resume today, we are excited to hear from you!TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Two of Australia’s leading telecommunication companies,&nbsp;Vodafone Hutchison Australia and TPG, have come together to form&nbsp;TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include&nbsp;Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the&nbsp;second largest telecommunications company&nbsp;listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better. We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business, your responsibilities may change over time as the business evolves. The&nbsp;Software Engineering Manager&nbsp;role purpose is to coach and mentor a diverse group of developers and engineers, creating a culture of collaboration and continuous improvement. Be the key point of accountability for a range of technology platforms and services and define and maintain strategic roadmaps for the platforms and services within your domain which support both Digital &amp; IT and business strategy. This includes to manage and operate Digital &amp; IT platforms to ensure they are highly available, resilient and scalable. Specific responsibilities would include;<ul><li>Lead multiple Engineering teams including people leaders and senior individual contributors with responsibilities of talent acquisition, management, career growth, team building and mentoring.</li><li>As a member of the Engineering chapter leadership team, collaborate with direct reports, peers, and the wider chapter to drive continuous improvement and higher standards at all levels.</li><li>Be the key point of accountability for the technology platforms that your teams build and operate on.</li><li>Drive strong alignment, balance and blend between Tribe OKRs and Software Engineering chapter OKRs. Ensuring we keep the Customer at the forefront, whilst delivering technical excellence and best practices as the foundations for delivering those experiences.</li><li>Define and maintain strategic roadmaps for the platforms / services within your domain which support both technology and business strategy, including:</li><li>Driving simplicity and efficiency</li><li>Highly available, stable and scalable services</li><li>By employing a consultative technologist approach, contribute to strategies across the broader Tribe and technology domains and technology in general.</li><li>Provide accurate updates to Tribe Leadership and other Senior and Executive management on the status of high visibility initiatives.</li><li>Be recognized as the domain expert relating to your platforms and services by maintaining a deep understanding of industry trends.</li><li>Act as the primary point of contact for critical customer impacting operations incidents relating to your platforms.</li><li>Create, lead and drive a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of TPG Telecom.</li><li>Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.</li></ul>Key Qualifications<ul><li>Graduate of BS Computer Science, Information Technology or any related course</li><li>At least 5 years’ experience in the same capacity.&nbsp;</li><li>Proficiency with server-side programming using&nbsp;Java technology stack&nbsp;and relevant enterprise cloud products and infrastructures.</li></ul> How we workAs a combined business we have several amazing brands across fixed and mobile, these are the principals we are using to help us create something even better together. What makes TPG great is our people, we are a strong and mighty team that do a lot and we do it well. TPG is a Company where you can truly gain experience in a dynamic and diverse work environment. Working at TPG means taking on new and exciting challenges that help you grow and develop your career. Interested?&nbsp;Send your resume today, we are excited to hear from you! TPG Philippines is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.As a Senior Java Software Developer will be responsible for developing high-quality applications being used across TPG Telecom. You will also be responsible for designing and implementing testable and scalable code. On a daily basis, you will be expected to:Provide application requirement analysis, solution design, specification and undertake development on key systems used across TPG Telecom.Provide support and maintain existing business software applications.Collaborate with various business stakeholders, project managers, business analysts and other developers.Achieve high standards in project delivery and post-deployment software support.Provide mentorship to more junior developers.Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industryTo be considered for the role, candidates are expected to have;5+ years experience in developing applications using JAVA in an enterprise level environment.Experience with any of the following tools/technologies - Frameworks (Struts or Spring or Hibernate); Databases (Oracle, MYSQL); Front-end technologies (HTML, CSS, JavaScript, AJAX) and Frameworks (AngularJS, jQuery, SASS); Process automation frameworks, ideally using an Activity based BPMN engine; Data transport XML/JSON; Back end technologies (SOAP and REST); GitLab and ELKKnowledge in various Design PatternsExcellent analysis and programming skills.Experience in integrating, customizing and supporting commercial off-the-shelf softwareExcellent time management, coordination, accuracy and attention to detail.Excellent communication and interpersonal skills.Experience in Continuous Delivery or Continuous IntegrationA good sense of humor

Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited. TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX. Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves. As a&nbsp;Senior Java Software Developer&nbsp;will be responsible for developing high-quality applications being used across TPG Telecom. You will also be responsible for designing and implementing testable and scalable code. On a daily basis, you will be expected to: <ul><li>Provide application requirement analysis, solution design, specification and undertake development on key systems used across TPG Telecom.</li><li>Provide support and maintain existing business software applications.</li><li>Collaborate with various business stakeholders, project managers, business analysts and other developers.</li><li>Achieve high standards in project delivery and post-deployment software support.</li><li>Provide mentorship to more junior developers.</li><li>Always be on the lookout to improve the way we work, and speak up with suggestions for a better way, with the aim of exceeding our customers’ expectations.</li><li>Plan your work and be ready to take advantage of the opportunities and risks that come with our ever-changing industry</li></ul> To be considered for the role, candidates are expected to have;<ul><li>5+ years experience in developing applications using JAVA in an enterprise level environment.</li><li>Experience with any of the following tools/technologies - Frameworks (Struts or Spring or Hibernate); Databases (Oracle, MYSQL); Front-end technologies (HTML, CSS, JavaScript, AJAX) and Frameworks (AngularJS, jQuery, SASS); Process automation frameworks, ideally using an Activity based BPMN engine; Data transport XML/JSON; Back end technologies (SOAP and REST); GitLab and ELK</li><li>Knowledge in various Design Patterns</li><li>Excellent analysis and programming skills.</li><li>Experience in integrating, customizing and supporting commercial off-the-shelf software</li><li>Excellent time management, coordination, accuracy and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Experience in Continuous Delivery or Continuous Integration</li><li>A good sense of humor</li></ul>

Senior Software Engineer

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TPG Telecom

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