SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES' differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. Headquartered in Tampa, Florida, with customer contact engagement centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.In 1997, SYKES opened its doors in the Philippines, becoming the first multinational call center to operate in the country. We believed in the talents of the Filipino people, which paved a way into launching one of the biggest industries in the country today.A true trailblazer in nature, we are also the first call center to venture out of Manila, opening the first call center in Cebu. Today, SYKES has employed over 15,000 employees and is continuously growing in the Philippines.At SYKES, our employees are our priority. We make sure that we help our employees reach their full potential. From facilities to internal programs, we always put our people first.SYKES is the officially recognized pioneer in the Philippine call center industry.1997 - SYKES establishes operations in the Philippines and becomes the first multinational call center in the country2003 - SYKES opens its first site in Cebu and becomes the first call center to have an office outside of Luzon2010 - SYKES merges with ICT to become a bigger and stronger force in the BPO arena. The company reaches 14,000 employees.2013 - SYKES continues its pioneering legacy with its state-of-the-art employee-centric facility--SYKES Glorietta2016 - SYKES expands to the south and opens SYKES Alabang2017 - SYKES celebrates 20 years in the PhilippinesOur MissionTo significantly improve the business of our clients and help consumers find and use the products and services they need by combining the power of machine intelligence with human ingenuity to modernize, optimize and integrate customer touchpoints across the commerce value chainOur VisionTo be known throughout the world as a company that creates meaningful connections between brands and consumers, makes a positive impact in the lives of our people, and is a responsible and respected corporate citizen.Our PurposeWe help people, one caring interaction at a time.CAREER OPPORTUNITIESAt SYKES, our employees are our priority. We make sure that we help our employees reach their full potential. From facilities to internal programs, we always put our people first.