Established in 1986, Sutherland Global Services is a global provider of process transformation services. We offer an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer lifecycle. We are one of the largest process transformation companies in the world serving global leaders in major industry verticals that spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. Headquartered in Rochester, N.Y., Sutherland has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom. Since its inception, Sutherland has remained focused on a single mission, to “help improve our clients’ efficiency and productivity while delivering measurable results.” Sutherland offers an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer life cycle. These services touch the revenue side and the cost/expense side of the client’s P&L. In order to flawlessly execute this strategy of delivering measurable results across the entire lifecycle of clients’ customers, Sutherland seamlessly combines these offerings and the focus here is not just on reducing cost, but on driving clients’ business performance improvement across processes that cover increasing revenues, reducing costs, improving cash flow and capital utilization, maximizing customer satisfaction, and enhancing the clients’ overall competitive position. Sutherland’s services are provided to leading global corporations across technology, telecommunications, financial services, insurance, government, travel, retail, and healthcare verticals. Sutherland professionals excel in delivering Business Performance Improvement, not just Business Process Improvement. Why Sutherland. We will give you the opportunity to make an impact. An opportunity to work. To play. To have fun! To be yourself. To learn and grow with the experts as you pursue your passions, making a difference for our clients. Join us and realize your full potential with opportunities that both challenge and reward you. We are Sutherland. Where people and process come together. Why join us? Every day, technology is making the difficult, easy, and the impossible, possible. It’s not science fiction that an app for your refrigerator can remind you that you’re out of milk or that your doorbell can send you live video when a package arrives. But making this happen takes process, and process is what we do. So what is process transformation? It’s just another way of saying that we help companies change how they work. We designed a system that allows video gamers to reset their password with an avatar. We worked with a healthcare client to develop a mobile app that updates family members on a loved one’s status. We work behind the scenes helping companies monitor their Facebook and Twitter accounts to clue them in on what their customers are saying. And we make online recommendations to shoppers about the latest cool gear to buy for their dogs. So, if you want to work for a place that assists the world’s biggest and best companies in finding fun and new ways to interact with their customers, Sutherland is that company. We give you all the support and coaching you need to keep focused, reach your goals and be excited about your work. And the skills you learn will benefit you in your current job, and in any future job you may do here at Sutherland. Whether you’re a recent college graduate starting out, or in the middle of a life or career transition, or looking for stability while making a difference, your next step is simple: Be you. Join us. Sutherland. Do you:  Love a team environment?  Rise to meet every challenge?  Have the “it” factor?  Believe in your own unlimited potential?  Want an opportunity that can be more than just a job? We will give you:  Fun and fast-paced work environment Competitive wages Top-notch training Promote-from-within advancement opportunities  Employee recognition programs Paid Vacations What are you waiting for? Join us.