About Company
STARTEK Philippines is a global provider of business process outsourcing (BPO) services with over 13,000 employees and has been committed for over 25 years to making a positive impact on our clients’ business results. Our company mission is to enable and empower our Brand Warriors to fight for our clients’ brands every day to return value to our stakeholders. We answer the demands of global businesses in fiercely competitive markets, partnering with our clients to reach the goal congruency necessary to deliver superior customer results, beginning with our Brand Warriors.
In a world where customers consistently interact with your brand across multiple channels—including digital and social—we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.
Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.
It’s a robust approach. We’ve partnered with global brands for over 3 decades now —working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.
Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.
Where would you like your business to be tomorrow, and how can we help you get there?
STARTEK provides customer service to some of the largest companies in the world. As a team member, you’re helping customers get their questions answered and solving problems. By providing great customer service you are ensuring those companies are well taken care of and their brand is protected and promoted. You literally become a champion for their brand.
Join us
STARTEK has a holistic approach in employee retention and engagement. We view employees as individuals who have different needs as illustrated in our Brand Warrior Employee Value Proposition (EVP). The EVP takes into account compensation and benefits, rewards and recognition, quality of life and career, and personal growth.
Great Benefits
Includes fully paid training and medical insurance, as well as paid holidays, paid overtime and paid time off. A variety of work schedules are available, all in a comfortable business casual dress environment. STARTEK also offers opportunities to work from home through STARTEK@Home
Rewards and Recognition
Our rewards and recognition programs range from individual, team, account and site categories covering performance, culture building and community involvement.
Quality of Life
Employees’ quality of life is enriched through our employee wellness programs, employee perks and most importantly and opportunity to connect with kindred spirits through our Genuinely Interesting Guilds (GIGs), which range from Arts, Sports, Outdoor, and Lifestyle and Community.
