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Ibex Global Philippines
>1000 EmployeesBPO & Call Center
0Jobs
0Boss
Introduction
Through our smart digital marketing & online acquisition technology, worldwide customer support operations, and innovative customer experience platform, ibex helps Fortune 500 brands acquire, engage, and retain valuable customers.
Headquartered in Washington, D.C., ibex has delivery locations across 27 sites in seven countries, and maintains a network of 17,000 employees. With our CLX platform, we help brands process 180 million customer interactions yearly, add over $2.2B in lifetime customer revenue each year, and manage and optimize innovative customer experience programs.
Our clients are Fortune 500 and other high-profile companies in a variety of industries including communications and media, technology, automotive, retail, insurance, and financial services. We have been delivering superior technology and services for over 15 years and offer an integrated suite of service including:
Digital Marketing & Customer Acquisition
Worldwide Customer Support Outsourcing
Customer Experience Management Technology
Business & Consumer inbound and outbound telesales & technical support
Interactive Voice Response (IVR)
Chat & E-mail sales & support
Back office services
ibex is a global company, currently serving brands in the following regions:
North America
Europe
Asia
ibex has 27 service delivery locations in the following seven (7) countries:
USA
UK
Philippines
Senegal
Pakistan
Nicaragua
Jamaica
Our Employees Drive Our Business
A challenging career awaits you at IBEX Global. A market-oriented approach to work, stimulating assignments, and a high-performance culture make our work environment demanding but exceptionally fulfilling. We offer flexible work schedules and an opportunity for associates to be as independent as their ambition and personal commitments allow them to be. Compensation and professional rewards are competitive and commensurate with performance and work ethic. Our work culture is characterized by employee satisfaction initiatives because great customer interactions are only possible with motivated individuals. We leverage the diversity and tenacity of our employees to foster a competitive but team-oriented environment. Group activities, community outreach and business strategy retreats are integral parts of our culture.
Helping You Attain Your Full Potential
As a company, we understand the importance of investing in our employees. At IBEX Global we design our training and development programs to prepare our associates for success in sales and marketing and importantly, for a rewarding long-term career. Career paths are clearly defined and our human resource specialists work closely with all employees to ensure that each individual reaches his or her full potential. In addition to competitive salaries, standard benefits and performance-based incentives, we reward tenured and top-performing associates with education reimbursement and professional certification opportunities to advance their careers. Our rationale for managing careers is straightforward: when we assemble the top team in our industry, our superior interaction outcomes will automatically drive us towards our business mission.
Building Lasting Relationships with our Employees
At IBEX Global we take pride in helping our employees maximize their potential in both their personal and professional lives. We provide exciting career opportunities and mentorship throughout their entire journey at the organization with the objective of building long-lasting relationships with our employees the way we do with our clients and business partners.
Call: +63 917 313 4239
Company Album
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Business information
Legal Name
Address
5F Shaw IT Center, cor Nueve de Pebrero, Shaw Blvd, Philippines
Company Culture
Diverse Team
Young & Dynamic Team
English Speaking
Casual Attire
Smart Casual
Internal Mobility
Promote Learning
Provide Trainings
Company Benefits
Dental Insurance
Family Medical Leave